What are the Top 100 Tasks a Virtual Assistant Can Do For Your Business?
As the world becomes more and more digital, there has been a growing demand for virtual assistants. With the tools available today, such as Zoom, Trello, Google Docs, and others, collaboration is possible from anywhere in the world. This has opened the eyes of many managers and business owners to the idea of hiring a virtual team member. But, many people are still unsure of what virtual assistants can do. In this blog post, we’ll cover the top 100 things a virtual employee can help you with – which doesn’t even scratch the surface of their capabilities.
What is a Virtual Assistant?
Before we cover the extensive list of what a virtual assistant can do for your business, let’s discuss what a virtual assistant is. In short, they are someone who can help you in most facets of your business. You can hire virtual assistants that specialize in different areas, or you can hire a virtual assistant that can do mostly everything. But, for the most part, a virtual assistant can help you with just about anything business-related.
If you’re wondering if virtual assistants only help people in specific industries, the answer is most industries can hire virtual team members. But, here are the industries that most commonly hire virtual assistants:
- Residential and commercial real estate
- Business coaching
- Marketing
- Fitness coaching
- Nonprofit and charity
- Finance
In addition to those industries, most startups hire virtual team members across every industry. A virtual assistant that works for a startup usually covers the tasks that the full-time employees can’t get to. This helps save the startup money as they don’t need to hire another employee in the beginning stages of their business.
100 Tasks a Virtual Assistant Team Member Can Do
Before hiring a virtual team member, it’s worth asking yourself if they could actually help you. Because of the diverse backgrounds of virtual assistants, you are likely to find someone that can effortlessly help you. Below are the top 100 tasks a virtual assistant can do.
Marketing Tasks
- Graphic design for marketing flyers
- Create real estate listing flyers
- Respond to social media messages
- Respond to comments on social media posts
- Graphic design for social media images
- Respond to emails
- Send out monthly newsletters
- Gather data on a target audience
- Write blog posts or articles
- Post in your Facebook groups
- Monitor customer reviews and responding accordingly
- Make cold calls
- Do competitor research
- Proofread or edit blog posts
- Publish blog posts on your website
- Find high-quality stock images to use on social media or your website
- Update your website with up-to-date information or events
- Optimize your website according to SEO guidelines
- Ensure your website is fully accessible
- Schedule content for social media
- Perform content audits on social media and your website
- Do product or service research
- Design digital or physical business cards
- Create email templates
- Write blog posts
- Manage sales funnels
- Transcribe podcast episodes to use for other forms of content
Administrative Tasks
- Organize customer data
- Organize computer files
- Follow up with customers after their experience
- Schedule meetings with prospective clients
- Answer your business phone calls
- Transaction coordination
- Community management
- Data entry
- Book travel plans and accommodations
- Call back missed calls after business hours
- Hand-write thank-you notes to current or past customers
- Send hand-written cards to clients on special occasions
- Take notes during meetings
- Order office supplies
- Process payments from customers
- Schedule co-working spaces for meetings with clients
- Create presentations for meetings
- Manage contact lists
- Prepare reports for clients
- Be the point of contact for potential clients
- Transcribe meetings to have on record
- Transcribe webinars for accessibility
- Event planning, whether it be digital or physical
- Help desk support
- Respond to chatroom inquiries, no matter the time
- General administrative support
Accounting and Finance Tasks
- General bookkeeping
- Manage and keep track of digital receipts
- Keep online records
- Create and maintain spreadsheets
- Notate reimbursement of employee expenses
- Send out invoices to clients
- Set up payroll tools
- Manage your payroll tool
- Schedule payments to contractors
- Keep track of budgeting
- Open or close a client’s investment accounts
- Categorize expenses for tax forms
- Send tax information to your CPA
Processes and Logistics Tasks
- Design workflows for particular teams
- Set up processes for delivering goods or services
- Send surveys to clients regarding the experience of receiving products or services
- Create efficiency reports
- Communicate with suppliers
- Organize supplier delivery times
- Email customers to set up a delivery time
- Contact suppliers about delivery discrepancies
- Order supplies to make products
- Create schedules for delivery drivers
- CRM tool set up
Human Resources Tasks
- Design surveys to get feedback
- Organize anonymous feedback and claims
- Create company-wide surveys
- Send out surveys from your email address to fellow employees
- Interview employees as a neutral third-party
- Transcribe mediation meetings to have on record
- Email health resources for employees
- Help employees get signed up for insurance or benefits
- Create onboarding materials for new employees
- Manage the onboarding process for each new employee
- Answer questions from new employees
- Create presentations to welcome new employees
- Gather the most commonly asked questions to improve onboarding
- Research insurance companies to work with
- Manage performance reports
Recruiting Tasks
- Gather names of potential employees to contact
- Message prospects for open roles
- Give information about your company’s values and mission
- Do initial interviews to ensure prospects have the basic requirements for a role
- Follow up with candidates after their interview
- Schedule interviews with managers
- Order gifts for candidates
- Candidate nurturing
There you have it – the top 100 tasks a virtual team member can do for your business. As mentioned above, this just scratches the surface of all of the things a virtual assistant can do for your business. No matter your industry or how many employees you have, you will likely benefit from having a virtual assistant.
If you would like to hire a virtual assistant, Assistantly is here to help! We have a team of world-class virtual assistants that have industry specialties. Contact us today to get in touch with one of our team members.
